Auto Engine & Transmission Shipping Policy

At Auto Engine & Transmission, we aim to provide clear shipping information and reliable order support. Shipping costs, processing times, and estimated delivery times are outlined below.

Shipping Process in the United States

Shipping Cost: Free shipping within the United States.

Transit, Handling & Order Cut-Off Time

  • Order Cut-Off Time: 6:00 PM Pacific Time (Los Angeles)

  • Order Handling Time: 1–5 business days, Monday–Friday

  • Transit Time: 5–10 business days, Monday–Friday, via Economy Shipping

  • Estimated Delivery Time: 6–15 business days, depending on the customer’s location

In case of a significant shipping delay, we will contact the customer using the contact information provided with the order.

Shipping Process Worldwide

Shipping Cost: $350 per order for destinations outside the United States.

Transit, Handling & Order Cut-Off Time

  • Order Cut-Off Time: 6:00 PM Pacific Time (Los Angeles)

  • Order Handling Time: 1–5 business days, Monday–Friday

  • Transit Time: 10–15 business days, Monday–Friday, via Economy Shipping

  • Estimated Delivery Time: 11–20 business days, depending on the customer’s location

International delivery times may vary depending on the destination, customs processing, carrier delays, holidays, and other circumstances outside our control.

Customers are responsible for any applicable customs duties, import fees, or other charges imposed by the destination country unless otherwise stated. Applicable taxes are calculated at checkout where supported.

Tracking

Once your order has been dispatched, we will provide a tracking number when tracking is available.

A shipping confirmation email containing the tracking information will be sent to the email address provided during checkout.

Please allow up to 48 hours after shipment for tracking information to become available in the carrier’s system.

Please ensure that the email address provided during checkout is accurate so that you can receive order and shipping notifications.

Order Cancellations

Customers may request cancellation before an order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible. Please refer to our Refund & Returns Policy for information about returns and refunds.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before the order can be reshipped. Refund eligibility for orders returned because of an incorrect address is subject to our Refund & Returns Policy.

Taxes, Duties & Fees

Applicable taxes are calculated at checkout where supported.

For international orders, customers may also be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Customer Support

If you have questions about your order or shipping, please contact us:

Email: info@autoenginetransmission.com
Phone: +1 (818) 540-1811

Our customer support team can assist with order status, tracking information, shipping questions, and other order-related inquiries.

Auto Engine & Transmission
1131 Industrial Ave
Oxnard, CA 93030
United States